Retailer Improves Inventory Management and Multi-Store Operations with Epicor Eagle

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Retailer Improves Inventory Management and Multi-Store Operations with Epicor Eagle

Case study of M.H. King Company replacing fragmented POS and inventory systems with Epicor Eagle and Compass to gain real-time visibility across 21 stores.

Published

June 4, 2026

Read time

3 min read

Source

M.H. King Company, a 21-store specialty retailer, replaced multiple store-level databases and a separate warehouse system with Epicor Eagle and Compass. The implementation enabled accurate perpetual inventory, automated replenishment, and discrepancy reporting. Physical inventory costs dropped $20,000-$30,000 annually, store stock-outs fell below 5 percent, and markdown decisions improved through better margin visibility.

Key takeaways

Consolidated 21 separate store databases into one integrated retail system

Reduced annual physical inventory cost by $20,000-$30,000 and review time from two weeks to one day

Lowered store stock-outs from 25 percent to under 5 percent via automated replenishment

Enabled first-time discrepancy reporting and improved markdown and margin analysis

Required extensive data cleanup of department, class, and fineline structures before go-live

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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