Retailer Improves Inventory Management and Multi-Store Operations with Epicor Eagle
Case study of M.H. King Company replacing fragmented POS and inventory systems with Epicor Eagle and Compass to gain real-time visibility across 21 stores.
M.H. King Company, a 21-store specialty retailer, replaced multiple store-level databases and a separate warehouse system with Epicor Eagle and Compass. The implementation enabled accurate perpetual inventory, automated replenishment, and discrepancy reporting. Physical inventory costs dropped $20,000-$30,000, store stock-outs fell below 5 percent, and markdown and margin decisions improved through better data.
Replaced 21 separate store databases and a standalone warehouse system with a single integrated retail platform
Reduced annual physical inventory cost by $20,000-$30,000 and shortened post-count review from two weeks to less than one day
Lowered store stock-outs from 25 percent to under 5 percent through automated replenishment and real-time visibility
Enabled first-time discrepancy reporting and improved markdown and margin analysis
Required extensive data cleanup of department, class, and fineline structures before go-live
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