
Reducing System Dwell Time Through Collaboration
Analysis of a three-month pilot across four facilities showing how visibility, data sharing, and process changes reduced median dwell times and non-compliant loads.
This white paper presents results from a Trading Partner Alliance pilot conducted with FourKites at Coca-Cola, Land O'Lakes, Giant Eagle, and Wegmans. Using WMS timestamps and a Dwell Scorecard, the study tracked 48,500 loads over 25 weeks. Key interventions included load balancing by day and time, automated check-in, and appointment scheduling based on load complexity. Post-pilot data showed measurable reductions in median dwell and non-compliance rates at three of four sites.
Load volume imbalance by day and shift directly increases dwell time
Carrier arrival delays raise dwell 20-60% and create downstream congestion
Automated check-in and consolidated guard shacks reduce on-site time
Scheduling appointments by load complexity lowers non-compliance rates
Weekly cross-functional reviews with carriers sustain continuous improvement