RedMart WMS Implementation: Manhattan SCALE for Online Grocery Fulfilment

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WMS

RedMart WMS Implementation: Manhattan SCALE for Online Grocery Fulfilment

Case study of RedMart's Manhattan SCALE deployment showing halved order cycle times, 99%+ accuracy, and 50%+ capacity gains in a Singapore grocery DC.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

RedMart, a Singapore online grocery retailer, replaced manual fulfilment processes with Manhattan SCALE to manage complex, high-SKU orders and same-day delivery requirements. The cloud-based WMS on AWS delivered real-time inventory visibility, wave-based order processing, and performance tracking that enabled 15% monthly capacity growth without proportional headcount increases. Results included 50% immediate capacity lift, halved cycle times, and sustained 20% month-over-month order growth.

Key takeaways

Order cycle time halved and fulfilment accuracy reached 99%+ after SCALE go-live

Fulfilment capacity rose over 50% in first week; 15% monthly growth sustained without added labor

Real-time inventory visibility eliminated stockouts and incomplete orders in high-SKU grocery environment

Cloud deployment on AWS removed infrastructure overhead and supported rapid scaling to 110,000 sq ft DC

In-house WMS control enabled performance-based incentives and continuous process improvement

Market overview

SCR methodology note

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