Reckitt Benckiser TMS Implementation Case Study

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TMS

Reckitt Benckiser TMS Implementation Case Study

Case study detailing how Reckitt Benckiser replaced its TMS to meet retailer OTIF requirements and improve North American logistics performance.

Published

June 4, 2026

Read time

3 min read

Source

Reckitt Benckiser implemented Transplace's transportation management system across its North American network to address rising retailer service expectations including Walmart OTIF metrics. The three-month onboarding delivered cleaner data, improved cost predictability, and advanced capabilities such as TransMATCH collaborative freight and Dynamic Continuous Moves. RB moved from bottom-decile Walmart on-time performance to second among top shippers while expanding use of AI-driven forecasting.

Key takeaways

RB replaced incumbent TMS to meet multidimensional retailer requirements including OTIF

Three-month onboarding achieved 100% success across inbound and outbound NA traffic

Walmart on-time ranking improved from bottom 10% to second among top shippers

TransMATCH and Dynamic Continuous Moves reduced cost per mile through carrier collaboration

Future roadmap includes joint AI pilots for autonomous logistics forecasting

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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