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RBW Integrates Tulip with NetSuite to Streamline Lighting Production

Case study showing how RBW connected Tulip apps to NetSuite to reduce errors, cut cycle times, and meet 10-day lead times in high-mix lighting assembly.

Published
June 4, 2026
Read time
3 min read
Source

Rich Brilliant Willing (RBW) manufactures hundreds of made-to-order lighting fixtures with over 1,000 SKUs. The company integrated Tulip's digital work instructions and picking apps with its NetSuite ERP to pull BOMs, generate SOPs, and track labor time directly on the shop floor. Operators scan barcodes to access instructions, print labels, and follow guided picking sequences. The deployment started at two stations and expanded across the value stream, enabling faster onboarding and real-time production visibility.

Key takeaways

Tulip apps pull BOMs and create SOPs automatically from NetSuite data

Barcode scanning gives operators instant access to work instructions and label printing

Guided picking reduces part selection errors in high-mix assembly

Rapid app versioning supports continuous process changes and operator feedback

Labor time tracking improves product costing accuracy and lead-time performance

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration