Raymond Building Supply streamlines LBM operations with Epicor BisTrack

Case studies

MES

Raymond Building Supply streamlines LBM operations with Epicor BisTrack

Case study showing how a Florida LBM dealer used BisTrack to cut redundant tasks, reduce staff needs, and improve delivery accuracy and reporting.

Published

June 4, 2026

Read time

3 min read

Source

Raymond Building Supply implemented Epicor BisTrack in 2009 across four showrooms and a millwork plant. The system automated order re-entry, report generation, inventory, and tax calculations while providing real-time dashboards and mobile delivery proof. Managers gained daily automated sales updates and exception alerts, enabling proactive decisions and fewer delivery disputes.

Key takeaways

Automated order entry and reporting eliminated two full-time manual roles

Real-time dashboards and automated emails gave managers daily visibility without added staff

Mobile delivery photos reduced costly disputes and missing-item claims

Workflow enforcement and document linking cut errors from lost paperwork and incomplete kits

Company positioned for growth in recovering Florida market without increasing headcount

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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