
Race Brothers Farm & Home Supply Epicor Training on Demand Case Study
Case study showing how a 3-store farm and home supply retailer used Epicor Training on Demand to standardize training and improve staff productivity across locations.
Race Brothers Farm & Home Supply replaced inconsistent manager-led training with Epicor Training on Demand modules for its Eagle ERP system. After training managers first, the retailer rolled out short, role-based lessons to 100 employees. Results included faster adoption of system features, employee-driven process improvements, and reduced training time while maintaining consistent practices across three stores.
Manager-led training was replaced by standardized, self-paced TOD modules
Training managers first accelerated company-wide adoption
Employees began requesting additional system access and suggesting process changes
Short modules under 10 minutes enabled immediate application on the job
Productivity gains were linked directly to better use of Eagle system features