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Race Brothers Farm & Home Supply Epicor Training on Demand Case Study

Case study showing how a 3-store farm and home supply retailer used Epicor Training on Demand to standardize training and improve staff productivity across locations.

Published
June 4, 2026
Read time
3 min read
Source

Race Brothers Farm & Home Supply replaced inconsistent manager-led training with Epicor Training on Demand modules for its Eagle ERP system. After training managers first, the retailer rolled out short, role-based lessons to 100 employees. Results included faster adoption of system features, employee-driven process improvements, and reduced training time while maintaining consistent practices across three stores.

Key takeaways

Manager-led training was replaced by standardized, self-paced TOD modules

Training managers first accelerated company-wide adoption

Employees began requesting additional system access and suggesting process changes

Short modules under 10 minutes enabled immediate application on the job

Productivity gains were linked directly to better use of Eagle system features

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration