Quality Distribution: 35% YoY Growth via 3PL Warehouse Manager Automation

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Quality Distribution: 35% YoY Growth via 3PL Warehouse Manager Automation

Case study showing how Quality Distribution doubled customers and cut labor 40% after replacing a legacy server WMS with Extensiv 3PL Warehouse Manager and SmartScan.

Published

June 4, 2026

Read time

3 min read

Source

Quality Distribution, a third-party warehouse provider in the Intermountain West, replaced its 20-year-old on-premise WMS and manual processes with Extensiv 3PL Warehouse Manager and SmartScan. The cloud platform enabled EDI/API integrations with customer ERPs and TMS, real-time inventory visibility, and barcode-driven workflows. Results included 35% annual revenue growth, customer base expansion from 50 to over 100, 60% reduction in staff hours, and $100k annual savings from a single TMS integration.

Key takeaways

Legacy server WMS and clipboard processes created scalability limits and error risk as customer volume grew.

Cloud WMS plus SmartScan mobile scanning delivered 100% inventory accuracy and 40% labor reduction across inbound, storage, and outbound.

Custom EDI and API integrations with customer ERPs and internal TMS eliminated manual order entry and saved $100k yearly.

Customer base doubled from 50 to 100+ and warehouse space doubled to 1.2 million sq ft within five years.

High-touch vendor support during implementation and ongoing optimization reduced change risk and sustained productivity gains.

Market overview

SCR methodology note

Vendor landscape

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Important consideration

Original Source

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