Case studies
WMS

QKL Stores WMS Implementation: Manhattan SCALE Case Study

Case study of QKL Stores replacing a manual 43,000 sq ft DC with a 211,000 sq ft automated facility using Manhattan SCALE to support rapid store expansion across Northeast China.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

QKL Stores, a NASDAQ-listed supermarket chain, deployed Manhattan SCALE at a new regional distribution centre in Harbin to replace manual operations. The three-month implementation introduced pallet, carton and split-case picking, cross-docking, flow-through and Simplified Chinese support. Results included higher inventory accuracy, lower carrying costs, increased DC productivity and reduced total cost of ownership while enabling nine new store openings.

Key takeaways

Replaced manual DC operations with automated 211,000 sq ft regional facility

Implemented Manhattan SCALE in three months with no legacy system migration

Added cross-docking, flow-through and multi-level picking capabilities

Reduced inventory carrying costs and total cost of ownership

Supported nine new store openings after go-live

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration