
PVH Ship From Store Implementation Using Distributed Order Management
Case study of PVH deploying Manhattan Distributed Order Management to enable ship-from-store fulfillment during COVID-19 store closures.
PVH needed to fulfill surging ecommerce demand after closing physical stores in 2020. Using Manhattan Distributed Order Management, the company exposed store inventory to online orders and routed fulfillment to optimal locations. Implementation completed in three weeks, enabling stores to support direct-to-consumer shipments alongside distribution centers. Ship-from-store became a permanent component of PVH's omnichannel fulfillment strategy.
Ship-from-store activated in three weeks using existing Manhattan Distributed Order Management
Store inventory exposed to online channels increased available assortment for ecommerce orders
Digital revenue grew over 50 percent in Q2 2020 with direct digital sales up 87 percent
Fulfillment rules configured to select optimal location for each order across stores and DCs
Ship-from-store integrated into long-term omnichannel fulfillment model post-pandemic