Purolator International FourKites Visibility Platform Case Study

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Purolator International FourKites Visibility Platform Case Study

Case study showing how Purolator International achieved 90% cross-border truckload tracking coverage and improved operational efficiency using FourKites real-time visibility.

Published

June 4, 2026

Read time

3 min read

Source

Purolator International, a Canada-US 3PL, implemented FourKites to track nearly 90% of cross-border truckloads directly in its TMS. Daily compliance monitoring, carrier onboarding best practices, and quality review meetings produced best-in-class tracking consistency. Real-time visibility reduced border delays, eliminated redundant customer service emails, enabled proactive exception management, and lowered carrier dispute costs including dropped redelivery fees.

Key takeaways

Achieved 90% cross-border truckload tracking coverage in TMS

Reduced customer service track-and-trace investigation time to single clicks

Proactively adjusted border paperwork to avoid transit delays

Resolved carrier disputes using GPS and geofence history data

Established daily load-level compliance and mandatory quality reviews

Market overview

SCR methodology note

Vendor landscape

Leaders

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Important consideration

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