PT Multitrend Indo Manhattan SCALE WMS Implementation Case Study

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WMS

PT Multitrend Indo Manhattan SCALE WMS Implementation Case Study

Case study detailing how PT Multitrend Indo deployed Manhattan SCALE to replace manual warehouse processes, raising inventory accuracy from 88% to 99.8% and enabling paperless operations.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

PT Multitrend Indo, an Indonesian retailer managing 15,000 SKUs across Mothercare and other brands, implemented Manhattan SCALE WMS at its 50,000 sq ft Bogor warehouse. The solution automated receiving, put-away, picking, and replenishment while integrating with Retail Pro and supporting future multi-channel expansion. Results included higher stock visibility, faster handling, and full paperless operations across one warehouse serving 33 stores.

Key takeaways

Inventory accuracy rose from 88% to 99.8% after Manhattan SCALE deployment

Warehouse operations shifted from Excel/Access to fully paperless, RF-enabled processes

Solution supports per-piece and carton picking for 15,000 active SKUs

Integration with Retail Pro and customer systems (Mothercare) enabled real-time visibility

Platform positioned to extend into e-commerce and multi-channel retail fulfillment

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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