Protiviti SAP Customer Connection Program for BusinessObjects BI

Case studies

WMS

Protiviti SAP Customer Connection Program for BusinessObjects BI

Case study on how Protiviti used SAP Customer Connection to improve SAP BusinessObjects BI platform knowledge and influence product development.

Published

June 4, 2026

Read time

3 min read

Source

SAP

Protiviti participated in the SAP Customer Connection program to expand internal expertise on the SAP BusinessObjects Business Intelligence platform. The engagement enabled the firm to share prior implementation experience, propose new features such as personal folder content in live environments, and test self-written code. Outcomes included new server group assignment capabilities, a Recycle Bin feature, and an updated Salesforce integration tool.

Key takeaways

SAP Customer Connection allows customers to influence SAP product development directly

Protiviti gained server group assignment and Recycle Bin functionality for BusinessObjects BI

Monthly participation requires minimal time but delivers measurable product impact

Program participation improved consultant knowledge and customer service quality

New contacts with SAP product teams accelerated issue resolution and feature requests

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

Vendors mentioned in this report

No items found.