Present Group Epicor ERP Implementation Case Study

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Present Group Epicor ERP Implementation Case Study

Case study of Present Group selecting and deploying Epicor ERP to support rapid growth, multi-site operations, and a flexible licensing model in the Australian resources sector.

Published

June 4, 2026

Read time

3 min read

Source

Present Group, a Perth-based resources and mining services provider, implemented Epicor ERP to manage explosive growth from one to eight regional offices and five-fold transaction volume increases. The solution delivered SOA-based integration across ERP, CRM, HCM, and field service modules on a cloud infrastructure. Key selection factors included concurrent-user licensing, mobile access via web parts, and a long-term vendor partnership focused on adaptability rather than fixed processes.

Key takeaways

Concurrent licensing model removed cost barriers during rapid headcount and office expansion

SOA architecture enabled integration of ERP with CRM, HCM, SharePoint, and workflow tools

Browser-based deployment allowed new offices and field technicians to access systems with minimal infrastructure

Vendor partnership and executive access differentiated Epicor from competitors during selection

Phased rollout prioritized invoicing accuracy before expanding to HCM, CRM, and asset management

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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