PostNL Uses SAP SuccessFactors to Manage Seasonal Workforce Growth
PostNL implemented SAP SuccessFactors and SAP Concur to replace 15 legacy HR systems with a single mobile self-service portal, cutting HR and IT costs by 25 percent.
Facing rising parcel volumes and declining mail, PostNL needed to attract and retain over 45,000 employees plus 5,000 seasonal workers while lowering operating costs. The company deployed SAP SuccessFactors Employee Central, Payroll, and SAP Concur to create MyHR, a cloud portal offering full mobile access to HR tasks. Automation of expense claims and payroll reduced cycle times by five days and eliminated manual processes across the organization.
Replaced 15 legacy HR applications with one cloud portal
Achieved 25 percent reduction in HR and IT process costs
Enabled full mobile self-service for 50,000+ employees
Shortened payroll cycles by five days through automation
Supported hiring of 12,000 seasonal workers annually with simplified workflows
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