
Pollmeier Massivholz: 360-Degree View of Construction Projects with SAP Hybris Sales Cloud
Case study showing how Pollmeier Massivholz implemented SAP Hybris Sales Cloud to manage long-term timber construction projects and track all project stakeholders.
Pollmeier Massivholz, a German beechwood sawmill, transitioned from selling lumber through distributors to directly engaging architects and engineers on construction projects. The company deployed SAP Hybris Sales Cloud to maintain a central view of each project, including involved parties, opportunity data, and sales history. This enabled faster information retrieval and improved coordination across the sales team without requiring prior customer references.
Construction projects tracked as opportunities with incremental data capture
Central repository for all project stakeholders, memos, and order volumes
Flexible search enables quick access without knowing customer names
Improved opportunity identification and follow-up coordination
Employee coverage and service quality increased through shared customer knowledge