Pleasant Supplies TIMBER MART Improves Inventory and Margins With Epicor Eagle

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Pleasant Supplies TIMBER MART Improves Inventory and Margins With Epicor Eagle

Case study of a Nova Scotia hardware retailer replacing legacy systems with Epicor Eagle to gain real-time inventory visibility, faster receiving, and electronic document access.

Published

June 4, 2026

Read time

3 min read

Source

Pleasant Supplies TIMBER MART, a single-location building materials retailer serving contractors, implemented Epicor Eagle, Epicor Document Management, and Secure Data Backup. The system replaced overnight batch reports and paper filing with instant data access, barcode scanning, and linked electronic records. Results included a 1.2% margin increase in year one, reduced receiving time from one day to one hour, and improved customer service through faster invoice retrieval and credit checks.

Key takeaways

Real-time inventory and sales data replaced overnight batch reports for 20,000 SKUs

Barcode scanning cut receiving time from a full day to one hour with higher accuracy

Electronic document management eliminated paper filing and enabled instant invoice retrieval

Secure nightly backups with offsite storage removed manual DVD processes and failure risk

1.2% margin improvement achieved in first year alongside faster customer service

Market overview

SCR methodology note

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