Plaid Enterprises WMS Implementation Case Study: 12% Productivity Gain

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Plaid Enterprises WMS Implementation Case Study: 12% Productivity Gain

Case study showing how Plaid replaced a 20-year legacy WMS with Manhattan Warehouse Management and Transportation Execution, achieving 12% labor productivity gains within 90 days.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Plaid Enterprises, a craft products manufacturer, faced compliance demands from major retailers that its legacy warehouse system could not meet. Using Manhattan Associates Value Assessment (MAVA), the company modeled ROI before investing and implemented Warehouse Management plus Transportation Execution. Results included 12% productivity improvement three months ahead of schedule, higher order accuracy, reduced IT costs, and automated cartonization and shipping compliance.

Key takeaways

MAVA ROI analysis enabled executive approval by modeling realistic productivity and transportation savings

12% labor productivity gain achieved within 90 days, three months ahead of the benefit ramp schedule

Automatic cartonization and wave management optimized order fulfillment and reduced manual decisions

Order accuracy improved while IT maintenance costs declined after legacy system retirement

Electronic carrier integration with FedEx and UPS increased shipping efficiency and compliance

Market overview

SCR methodology note

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