
Pittman Supply Case Study: Epicor Eclipse ERP Implementation
Case study of Pittman Supply adopting Epicor Eclipse ERP to eliminate paper processes and support multi-location plumbing distribution growth.
Pittman Supply, a Dallas-based plumbing distributor with two locations, implemented Epicor Eclipse ERP with Solar GUI to replace manual paper-based workflows. The system enabled 100% paperless operations within two years, automated pricing and ticket extension, and provided real-time delivery confirmation with signature capture. The implementation supported the company's goal of tripling revenue over ten years while improving staff work-life balance.
Achieved 100% paperless operations within two years of go-live
Eliminated manual pricing and ticket extension, reducing staff overtime
Enabled instant cross-location inventory checks and delivery confirmation
Signature capture feature removed disputes over proof of delivery
System positioned company to scale from two to additional branches