Pioneer Pool Products ERP Integration and PCI Compliance Case Study

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Pioneer Pool Products ERP Integration and PCI Compliance Case Study

Case study of Pioneer Pool Products implementing Epicor Prophet 21 with Element Payment Service to unify wholesale and retail operations while maintaining PCI compliance.

Published

June 4, 2026

Read time

3 min read

Source

Pioneer Pool Products, a Mobile, Alabama wholesaler and retailer of pool supplies, replaced two legacy systems with Epicor Prophet 21 and Element Payment Service. The implementation consolidated divisions, retained the existing credit card processor, and automated PCI compliance updates. Results included halved checkout times, elimination of six daily manual hours, and a 15 percent reduction in processing fees despite higher card volume.

Key takeaways

Unified wholesale and retail operations into a single ERP instance

Retained existing credit card processor while achieving PCI compliance

Reduced daily reconciliation work by six hours through system consolidation

Achieved 15 percent lower processing fees with improved transaction data

Server-based software enabled automatic compliance rule updates without staff intervention

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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