Pike Nurseries Epicor Eagle Gift Card Implementation Case Study

Case studies

MES

Pike Nurseries Epicor Eagle Gift Card Implementation Case Study

Pike Nurseries implemented Epicor Eagle Gift Card solution to manage customer purchases, returns, and loyalty rewards across 16 stores.

Published

June 4, 2026

Read time

3 min read

Source

Pike Nurseries, a 16-location lawn and garden retailer, deployed the Epicor Eagle Gift Card module to handle over 11,000 gift cards and merchandise credits valued above $600,000 annually. The solution integrates directly with existing POS processes, allowing cashiers to activate cards by scanning SKUs. The system also supports loyalty program rewards issued twice yearly based on purchase thresholds.

Key takeaways

Gift card activation integrated into standard POS SKU scanning workflow

Over 11,000 cards activated annually with total value exceeding $600,000

Used for both customer purchases and non-cash merchandise return credits

Loyalty rewards assigned to customer cards at semi-annual purchase thresholds

Minimal training required due to seamless system and process integration

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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