Case studies
TMS

Pharmaceutical Home Delivery Efficiency Gains with Proof of Delivery Software

Case study shows how a UK pharmaceutical company cut manual planning and gained 20% efficiency in home deliveries using Aptean Proof of Delivery.

Published
June 4, 2026
Read time
3 min read
Source

A national UK pharmaceutical company replaced manual route planning and paper-based processes with Aptean Proof of Delivery. The system consolidated siloed pharmacy records, enabled centralized multi-location management, and provided automated tracking for controlled substances. Multilingual mobile interfaces supported tech-challenged drivers while maintaining GDPR compliance. Results included 20% higher home delivery efficiency and reduced operational costs.

Key takeaways

Manual planning and paper records replaced by automated proof of delivery

Centralized system eliminated siloed prescription data across locations

Multilingual mobile app enabled adoption by elderly, tech-challenged drivers

Automated tracking reduced costs for regulated controlled substances

20% efficiency gain achieved in home delivery operations

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration