PG&E Supplier Change Request Process with SAP Cloud Platform

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PG&E Supplier Change Request Process with SAP Cloud Platform

Case study showing how PG&E replaced paper-based supplier change requests with an e-SCR portal on SAP Cloud Platform integrated to SAP ERP.

Published

June 4, 2026

Read time

3 min read

Source

SAP

Pacific Gas and Electric (PG&E) implemented an electronic supplier change request (e-SCR) system using SAP Cloud Platform to replace manual paper routing. The portal enables suppliers to submit material change and recall documentation online, routes requests to internal approvers, and integrates with the existing SAP ERP system. The project was completed in under eight weeks and delivered real-time tracking plus improved control over fit, form, and function changes.

Key takeaways

Paper-based SCR process replaced by online portal in eight weeks

SAP Cloud Platform portal integrated with existing SAP ERP for routing and approvals

Suppliers can submit changes and attachments through a self-service form

Real-time tracking and reporting available to suppliers and internal teams

99.9% defect-free purchasing rate maintained after process simplification

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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