
Petitti Garden Centers Epicor Eagle Implementation Case Study
Case study showing how Petitti Garden Centers used Epicor Eagle N Series to raise inventory accuracy 20 points and grow sales 25%.
Petitti Garden Centers, a nine-store lawn and garden retailer, implemented Epicor Eagle N Series, Compass, Loyalty, and Mobile Manager to manage perishable plant inventory and seasonal demand swings. The system delivered 90%+ inventory accuracy, enabled barcode-level production tracking, and supported real-time sales pacing and loyalty analytics. Results included a 25% sales increase and 6% profit improvement while cutting overproduction by 20%.
Inventory accuracy rose from 70% to over 90% after process changes and Eagle analytics
Barcode tracking by item and level cut plant overproduction 20% in the first year
Loyalty program participation reached 80% and drove average $80-85 redemptions
Seasonal forecasting used prior-year analogs to prevent stockouts on peak weekends
Mobile Manager enabled in-aisle stock checks and inter-store transfers to close sales