Pet Supplies Plus WMS Implementation: Inventory and Service Gains

Case studies

WMS

Pet Supplies Plus WMS Implementation: Inventory and Service Gains

Case study of Pet Supplies Plus consolidating DCs and deploying Manhattan WMS, IO, LM, and slotting to cut inventory 10% while reaching 95% fill rates.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

After shifting from franchise to company-owned stores and consolidating two Michigan DCs into one 800,000 sq ft Indiana facility, Pet Supplies Plus implemented Manhattan Inventory Optimization, Warehouse Management, Labor Management, Slotting Optimization, and Supply Chain Intelligence. The five-month IO rollout delivered 8-10% lower DC inventory, improved turns, and 94-95% store fill rates. The integrated platform supports ongoing growth and future expansion to order and transportation management.

Key takeaways

Consolidated two DCs into one 800k sq ft facility while changing ownership model

Implemented IO, WM, LM, SO, and SCI in five months with minimal customization

Reduced DC inventory 8-10% and improved inventory turns

Achieved 94-95% store fill rate and exceeded service-level targets

Platform flexibility supports future order management and TMS rollout

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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