Performance Team Scales Multi-Channel Fulfillment with Manhattan SCALE WMS

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Performance Team Scales Multi-Channel Fulfillment with Manhattan SCALE WMS

Case study showing how Performance Team uses Manhattan SCALE WMS to serve ecommerce and enterprise clients across 13 U.S. sites with rapid, configurable deployments.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Performance Team operates over 9 million sq ft of fulfillment space and has run Manhattan SCALE for 15 years across 940 users. The WMS supports both simple pick-pack-ship operations and complex automated flows through direct integrations with Shopify, Magento, and parcel systems. Standardized processes cut customer startup costs 25-30 percent and allow five-week implementations for smaller clients while scaling to high-volume sites.

Key takeaways

Manhattan SCALE deployed across 13 sites with 940 licensed users for 15 years

Direct integrations with Shopify, Magento, returns, and parcel tracking platforms

Five-week implementation capability for less complex fulfillment operations

Customer onboarding costs reduced 25-30 percent via process standardization

Single WMS supports both boutique ecommerce and large-scale automated facilities

Market overview

SCR methodology note

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Important consideration

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