Pearl Drums WMS Implementation: Manhattan SCALE Case Study

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Pearl Drums WMS Implementation: Manhattan SCALE Case Study

Case study showing how Pearl Drums used Manhattan SCALE WMS to automate receiving, picking, and shipping across five global DCs, increasing volume 22% without added staff.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Pearl Drums replaced manual warehouse processes with Manhattan SCALE to handle inbound ocean containers, RF receiving against ASNs, zone-based picking, and multi-channel order fulfillment. The system enabled 98-99% order accuracy, 24-hour shipment targets, and reduced training time from weeks to days. Implementation expanded from Nashville to facilities in Reno, Chambersburg, Europe, and Japan, supporting 60-country distribution while controlling labor and freight costs.

Key takeaways

Volume grew 22% with no increase in warehouse headcount after go-live

Order accuracy reached 98-99% and all orders ship within 24 hours

Staff training time reduced from weeks to a few days

Manhattan SCALE rolled out to five DCs across North America, Europe, and Asia

RF receiving against ASNs and priority-based wave planning replaced manual processes

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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