Case studies
WMS

Papa John's Supply Chain Optimization with Manhattan WMS

Case study showing how Papa John's used Manhattan's Supply Chain Process Platform to cut inventory 15.7%, reduce outside storage 66%, and lower freight spend 10%.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Papa John's implemented Manhattan Replenishment, Transportation Procurement, Transportation Planning & Execution, Warehouse Management, and Supply Chain Intelligence across 10 distribution centers. The integrated platform delivered real-time visibility, automated replenishment, and performance metrics that replaced manual spreadsheets. Results included 15.7% inventory reduction, 83% lower write-offs, 9% higher picking productivity, and ROI under one year for replenishment and inbound transportation modules.

Key takeaways

15.7% inventory reduction and 66% drop in outside storage costs achieved within first year

10% freight cost reduction realized after six months of Transportation Planning & Execution

9% increase in pieces loaded per labor hour through Warehouse Management optimization

Whole Chain Awareness created by sharing standardized data across replenishment, warehouse, and transportation

Automated traceability improved FDA compliance and reduced damaged goods write-offs

Market overview

SCR methodology note

Vendor landscape

Leaders

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Important consideration