Pacific Sunwear WMS Upgrade and Labor Management Results

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Pacific Sunwear WMS Upgrade and Labor Management Results

Case study of Pacific Sunwear's Manhattan WMS 2010 upgrade and Labor Management deployment across a 430,000 sq ft DC.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Pacific Sunwear upgraded its Warehouse Management System to Manhattan Associates 2010 and implemented Labor Management to increase distribution efficiency. The project delivered a 15% productivity gain and 10% labor cost reduction while minimizing downtime during go-live. The retailer also reduced custom code by moving closer to base system functionality and improved associate performance tracking.

Key takeaways

WMS upgrade completed with zero business disruption over a weekend

15% productivity increase achieved through Labor Management rollout

10% reduction in labor costs after system deployment

Reduced custom code by adopting base functionality in 2010 release

Performance data now used to adjust associate compensation fairly

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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