Paca Industrial Distribution Prophet 21 ERP Implementation Case Study

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Paca Industrial Distribution Prophet 21 ERP Implementation Case Study

Canadian hydraulic and pneumatic distributor achieved 26% sales growth and improved inventory turns after implementing Epicor Prophet 21 ERP.

Published

June 4, 2026

Read time

3 min read

Source

Paca Industrial Distribution Inc., a 23-employee Canadian distributor of hydraulic and pneumatic products, replaced its legacy ERP with Epicor Prophet 21 in 2011. The system delivered advanced demand forecasting, EDI capabilities, document linking, and real-time reporting through DynaChange Portals. Results included inventory turnover rising from 5 to 8 turns, 90% paperwork reduction, and warehouse labor dropping from 4.5% to 4% of sales.

Key takeaways

Sales grew 26% while headcount rose only 8% after Prophet 21 go-live

Inventory turnover improved from 5 to 8 turns per year with stable 90% service levels

Document linking and signature capture eliminated 90% of accounting and warehouse paperwork

Advanced Demand Forecasting reduced excess stock on A items and improved purchasing accuracy

DynaChange Portals and back-end queries gave staff live data access across departments

Market overview

SCR methodology note

Vendor landscape

Leaders

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Important consideration

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