
Orvis Multi-Channel Inventory Optimization with Manhattan WMS
Case study of Orvis implementing Manhattan Replenishment and WMS to manage shared inventory across retail, catalog, and web channels.
Orvis deployed Manhattan Associates Planning, Replenishment, Warehouse Management, Slotting, Labor Management, and Performance Management to treat inventory as a common pool across 50+ stores and direct channels. The solution replaced manual green-screen replenishment with automated velocity-based ordering, exception prioritization, and cross-channel visibility. Results included identification of 40% overstock, reduced unnecessary purchases, and improved in-stock rates for seasonal items.
Shared inventory pool across retail, catalog, and e-commerce reduced total stock requirements
Automated replenishment replaced daily manual line-item reviews and improved planner efficiency
Visibility into store-level velocity enabled 40% overstock identification and transfer instead of new buys
Seasonal run-down logic prevented overstock of slow movers at season end
Cross-channel fulfillment supported 'save-a-sale' by locating items anywhere in the network