Orscheln Farm and Home TMS Implementation Case Study

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TMS

Orscheln Farm and Home TMS Implementation Case Study

Case study of Orscheln Farm and Home implementing MercuryGate TMS to manage LTL, truckload, ocean, and parcel freight with supplier and carrier portals.

Published

June 4, 2026

Read time

3 min read

Source

Orscheln Farm and Home, a Midwest retailer with 167 stores, deployed MercuryGate TMS in 2008 to manage private fleet operations and multi-mode freight. The system introduced supplier portals for PO visibility and carrier collaboration from tender through settlement. Control tower analytics provided shipment-level visibility while the platform eliminated paper processes and enforced compliance through automated status updates and payment triggers.

Key takeaways

Supplier portals reduced mis-shipments by giving vendors direct PO and shipment management access

Carrier self-service from tender to proof of delivery improved accountability and enabled automated settlement

Control tower visibility delivered real-time shipment monitoring across LTL, truckload, ocean, and parcel modes

Paperless workflows eliminated manual processes and redundant data entry in the transportation department

Configurable TMS architecture allowed ongoing customization to match Orscheln business rules and future integration plans

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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