Optimizing Digital Innovations with SAP Customer Connection

Case studies

WMS

Optimizing Digital Innovations with SAP Customer Connection

Dataport shares how SAP Customer Connection enabled direct input on SAP Public Sector Collection and Disbursement enhancements for improved usability and processes.

Published

June 4, 2026

Read time

3 min read

Source

SAP

This case study details Dataport's participation in SAP Customer Connection to tailor SAP Public Sector Collection and Disbursement. The collaboration delivered expanded analysis functions, accelerated processes, and greater customer trust. Dataport, a German public-sector IT provider, used the program to influence product development and share requirements directly with SAP.

Key takeaways

Direct collaboration with SAP product teams on standard solution enhancements

Expanded analysis, evaluation, and usability functions delivered

Accelerated internal processes through user-driven improvements

Increased customer trust from higher-quality public sector software

Knowledge exchange with other organizations using SAP solutions

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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