NZ Safety Blackwoods WMS Implementation with Manhattan SCALE

Case studies

WMS

NZ Safety Blackwoods WMS Implementation with Manhattan SCALE

Case study showing how NZ Safety Blackwoods replaced paper-based processes with Manhattan SCALE to cut picking errors and gain real-time inventory visibility across four DCs.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

NZ Safety Blackwoods operates 35 trade centres and four regional distribution centres handling over 120,000 SKUs. Legacy paper processes caused 3.5% picking errors and poor location accuracy. After deploying Manhattan SCALE, the company reduced errors below 1%, introduced optimised pick paths, and achieved real-time pallet and bin visibility. The system also supports the planned 2026 consolidation of three Auckland DCs into a single automated facility.

Key takeaways

Picking errors dropped from 3.5% to under 1% after go-live

Real-time inventory visibility replaced tribal knowledge for product location

Optimised pick paths and bin management reduced search time

Faster cycle counts and improved audit efficiency achieved

Platform supports future DC consolidation and automation rollout

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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