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NTT DATA Global HR Unification Using SuccessFactors Performance and Compensation

Case study of NTT DATA's deployment of SuccessFactors Employee Central, Performance & Goals, and Compensation to unify HR after multiple acquisitions.

Published
June 4, 2026
Read time
3 min read
Source
SAP

NTT DATA consolidated HR systems across North America and India delivery centers following acquisitions. The company implemented SuccessFactors Employee Central as the core system of record, Performance & Goals for cascaded objectives, and Compensation with variable pay. The rollout covered 20,000 users and established a pay-for-performance culture with improved HR analytics access.

Key takeaways

Unified employee data across acquired entities using a single HR system of record

Cascaded goals and self-assessments increased performance alignment and engagement

Compensation linked directly to quantifiable performance metrics

Deployment completed in 3-5 months per module for 20,000 users

HR shifted from data retrieval to strategic business partnership

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration