Novant Health Innovation Program Case Study Using Spigit
Case study of Novant Health's use of Spigit to crowdsource innovation ideas from 3,000 nurses and reduce product development cycles to eight weeks.
Novant Health implemented Spigit to decentralize innovation across 13 hospitals and 1,200 physicians. The platform enabled boundary-spanning collaboration between nurses, physicians, and administrators while capturing ideas through storytelling and narrative-driven engagement. Results included an eight-week development cycle and the creation of informal innovation leaders among frontline staff.
Crowdsourcing platform enabled 3,000 nurses to submit and refine ideas across professional and geographic boundaries
Product development cycle reduced from 12-24 months to eight weeks through structured challenge-based ideation
Weekly engagement reports integrated into nurse huddle meetings drove participation and cross-market competition
Badge and role-based reward system increased visibility of cross-functional input from IT, legal, and marketing
Storytelling and narrative comments within idea threads surfaced subject matter expertise and built collaboration
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