Case studies
OMS

Nonprofit Order Management: Little Bit Foundation Case Study

Case study showing how The Little Bit Foundation replaced paper orders with Handshake OMS to scale distribution of clothing and supplies to 9,000 students.

Published
June 4, 2026
Read time
3 min read
Source

The Little Bit Foundation, a St. Louis nonprofit, used Handshake OMS to automate volunteer ordering across 29 schools. The mobile app replaced paper forms, eliminated data-entry errors, and integrated first with QuickBooks then NetSuite. After implementation the organization distributed over 500,000 items and used order data to report program impact on attendance and graduation rates.

Key takeaways

Mobile OMS replaced paper order forms and reduced manual data-entry errors for field volunteers.

Smartphone and tablet ordering enabled volunteers working only 2-4 hours per week to place accurate orders quickly.

Integration with QuickBooks and later NetSuite kept inventory, orders, and accounting records synchronized.

Reporting from the OMS allowed the nonprofit to link distributed items to measurable student outcomes.

Scalable ordering processes supported growth from a few schools to 29 schools and 9,000 students served.

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration