Case studies
SCP

Nimble Storage Service Parts Inventory Management with Kinaxis RapidResponse

Case study showing how Nimble Storage replaced spreadsheets with RapidResponse to gain visibility across 70 global inventory hubs and reduce weekly spares planning from 10 hours to under 30 minutes.

Published
June 4, 2026
Read time
3 min read
Source
Kinaxis

Nimble Storage implemented Kinaxis RapidResponse to manage service parts planning for its flash-optimized storage solutions. The cloud-based system replaced manual Excel processes by automatically consolidating data from CRM, ERP, and third-party sources. Daily planning cycles replaced twice-weekly runs, enabling proactive analysis and what-if scenario modeling for inventory placement across hubs, depots, and in-transit parts. Results included greater than 98 percent on-time delivery and inventory availability while keeping service inventory below 5 percent of installed base COGS.

Key takeaways

Replaced spreadsheet-based spares planning with automated daily data collection from CRM, ERP, and third-party sources

Reduced weekly planning time from 10 hours to under 30 minutes while shifting focus to proactive analysis

Achieved greater than 98 percent on-time delivery and inventory availability across 70 global depots

Enabled rapid what-if scenario modeling to assess inventory impact from install base growth and field failures

Maintained service inventory below 5 percent of installed base COGS while supporting business expansion

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration