NatWest Scales Agile with LeanKit for Enterprise Transformation

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NatWest Scales Agile with LeanKit for Enterprise Transformation

Case study of NatWest's LeanKit rollout to scale Agile and Kanban across 4,000+ projects and 400 programs in a hybrid portfolio environment.

Published

June 4, 2026

Read time

3 min read

Source

NatWest adopted Planview LeanKit to replace scattered physical boards and inconsistent tools during its New Ways of Working initiative. Starting with a 100-200 user POC in 2018, the bank grew to over 5,000 users by allowing organic adoption, train-the-trainer coaching, and parent/child card linking across teams. The platform supported Kanban visualization, metrics-driven improvement, and virtual PI planning while preserving existing processes in a geographically distributed organization.

Key takeaways

Organic, barrier-free rollout drove adoption from 200 to 5,000 users

Parent/child card relationships enabled cross-team work visibility

Train-the-trainer model created internal coaches and sustained growth

LeanKit replaced physical boards while supporting hybrid Agile-waterfall planning

Metrics and continuous improvement practices matured across departments

Market overview

SCR methodology note

Vendor landscape

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Important consideration

Original Source

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