Nationwide Building Society: Resilience Risk Mitigation via Capability Management

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SCP

Nationwide Building Society: Resilience Risk Mitigation via Capability Management

Case study showing how Nationwide Building Society used capability and technology management to consolidate data, assess resilience, and prioritize investments across applications and third parties.

Published

June 4, 2026

Read time

3 min read

Source

Nationwide Building Society implemented a single repository for application and technology portfolio management to address regulatory resilience requirements. The solution mapped business capabilities to processes, applications, technology, people, locations, and third parties. Key resilience indicators and data confidence scoring enabled fact-based investment decisions and improved reporting on resilience position across retail banking services.

Key takeaways

Consolidated fragmented application and technology data into one trusted repository

Mapped end-to-end customer journeys including people, locations, and third parties

Implemented resilience indicators to identify and prioritize risk mitigation investments

Added data confidence scoring to improve quality of architecture and investment decisions

Shifted from opinion-based to data-driven investment decisions for strategic capabilities

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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