Nationwide Building Society Case Study: Resilience Risk and Investment Prioritization

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Nationwide Building Society Case Study: Resilience Risk and Investment Prioritization

Shows how Nationwide Building Society used Planview to consolidate architecture data, assess resilience, and shift investment decisions from opinion to evidence.

Published

June 4, 2026

Read time

3 min read

Source

Nationwide Building Society implemented Planview capability and technology management to create a single repository for application and technology portfolios. The solution mapped business capabilities to processes, applications, technology, people, and third parties, then added resilience indicators and data confidence scoring. This enabled the enterprise architecture team to identify resilience gaps, reduce technical debt, and direct investments to the highest-risk areas supporting critical customer services.

Key takeaways

Consolidated fragmented data into one trusted repository for application and technology portfolios

Mapped end-to-end customer journeys and resilience indicators across people, locations, and third parties

Implemented data confidence scoring to improve quality and decision reliability

Shifted investment decisions from opinion-based to data-driven using resilience analytics

Established repeatable reporting on resilience position across multiple business lines

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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