National Marker Company Epicor Prophet 21 AutoOrder Implementation
Case study showing how National Marker Company automated order entry using Epicor Prophet 21 with AutoOrder, eliminating manual processing for non-EDI customers.
National Marker Company, a 70-employee industrial safety products manufacturer, implemented Epicor AutoOrder as a beta site in 2010. The solution automatically converts emailed or faxed purchase orders into electronic sales orders within Prophet 21, bridging the gap between EDI customers and smaller accounts. The implementation required no process changes or IT infrastructure from customers and delivered measurable ROI through faster order processing and reduced manual entry.
AutoOrder eliminates dual manual entry for emailed and faxed purchase orders
No customer process changes, IT infrastructure, or specialized expertise required
Nine customers onboarded with transparent implementation and no workflow disruption
ROI achieved through faster processing and ability to scale orders without added staff
Handles varied PO formats across customer branches using built-in logic
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