Case studies
WMS

Mulberry Implements Manhattan SCALE for Warehouse Automation

Case study of Mulberry replacing paper-based processes with Manhattan SCALE WMS to gain inventory visibility and support seasonal peaks.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Mulberry, a UK luxury leather goods brand, upgraded from manual warehouse operations to Manhattan SCALE. The 42,000 sq ft Chilcompton DC previously relied on staff knowledge for stock locations, limiting temporary staffing and space utilization. After a four-month implementation, RF scanning and system-directed processes reduced picker training from four months to 15 minutes and enabled real-time inventory control.

Key takeaways

Paper-based SKU location tracking replaced by RF-driven WMS

Picker training time reduced from four months to 15 minutes

Real-time inventory visibility eliminated reliance on staff memory

Warehouse prepared for double current stock volume within one year

Four-month implementation completed ahead of Christmas peak

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration