Minor Hotels Implements SAP SuccessFactors for HR Digitalization

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Minor Hotels Implements SAP SuccessFactors for HR Digitalization

Case study showing how Minor Hotels replaced manual HR processes with SAP SuccessFactors to support rapid hiring and expansion across 52 properties.

Published

June 4, 2026

Read time

3 min read

Source

SAP

Minor Hotels (AUS & NZ) faced scaling challenges with 75 new hires monthly and paper-based HR workflows. The company deployed SAP SuccessFactors Employee Central, Recruiting, and Onboarding to digitize recruitment, eliminate manual data entry, and create a single employee data repository. Results include 83% faster onboarding, 900 hours saved annually on data entry, and a shift of HR focus from administration to strategic tasks.

Key takeaways

Replaced 80-page paper forms with mobile-enabled digital onboarding documents

Reduced onboarding time by 83% through automated workflows

Eliminated 900 hours of annual manual data entry between HR and payroll

Created single source of truth for employee data across five countries

Enabled HR team to shift from administrative tasks to strategic business support

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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