Case studies
MES

Midwest Wholesale Hardware ERP Implementation Case Study

Case study showing how Midwest Wholesale Hardware deployed Epicor Prophet 21 to cut inventory 25-30%, reduce picking errors, and link purchasing with accounting.

Published
June 4, 2026
Read time
3 min read
Source

Midwest Wholesale Hardware, a national commercial door hardware distributor, implemented Epicor Prophet 21 ERP across six locations. The system replaced manual processes with wireless warehouse management, B2B e-commerce, and demand forecasting. Results include fewer split shipments, lower freight costs, and nine fewer staff positions through attrition. The company also reports faster sales tax reporting and improved inventory turns with minimal customer disruption.

Key takeaways

Target 25-30% inventory reduction with improved turns and limited customer impact

Wireless WMS reduced picking errors and returns at implemented sites

B2B e-commerce site reached 2% of total sales within months of launch

Eliminated manual steps by linking purchasing and accounting functions

Replenishment logic reduced split shipments and associated freight costs

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration