Case studies
MES

Metropolitan Pipe & Supply Company Epicor Eclipse ERP Case Study

Case study of a plumbing distributor that implemented Epicor Eclipse ERP and Wireless Warehouse Management to automate operations and improve cash flow.

Published
June 4, 2026
Read time
3 min read
Source

Metropolitan Pipe & Supply Company, a 70-employee plumbing wholesaler, replaced manual processes with Epicor Eclipse ERP and Wireless Warehouse Management. The system automated order entry, billing, and inventory checks across two locations. Implementation costs were recovered in three months through faster invoicing. Accounting headcount dropped 25 percent while warehouse order accuracy and speed increased.

Key takeaways

Implementation costs recovered within three months via improved cash flow

Accounting staff reduced 25 percent while processing more transactions

Warehouse orders picked more accurately and in less time after WMS rollout

Real-time inventory visibility eliminated manual stock checks during order calls

System supported business growth with ongoing feature upgrades

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration