
Metropolitan Pipe & Supply Company Epicor Eclipse ERP Case Study
Case study of a plumbing distributor that implemented Epicor Eclipse ERP and Wireless Warehouse Management to automate operations and improve cash flow.
Metropolitan Pipe & Supply Company, a 70-employee plumbing wholesaler, replaced manual processes with Epicor Eclipse ERP and Wireless Warehouse Management. The system automated order entry, billing, and inventory checks across two locations. Implementation costs were recovered in three months through faster invoicing. Accounting headcount dropped 25 percent while warehouse order accuracy and speed increased.
Implementation costs recovered within three months via improved cash flow
Accounting staff reduced 25 percent while processing more transactions
Warehouse orders picked more accurately and in less time after WMS rollout
Real-time inventory visibility eliminated manual stock checks during order calls
System supported business growth with ongoing feature upgrades