Metastorm Epicor for Service Enterprises Implementation Case Study

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Metastorm Epicor for Service Enterprises Implementation Case Study

Case study showing how Metastorm replaced fragmented financial systems with Epicor for Service Enterprises to gain real-time project accounting, automated billing, and consolidated global reporting.

Published

June 4, 2026

Read time

3 min read

Source

Metastorm, a BPM software provider, needed stronger project accounting and real-time data access after tripling its services business. The company implemented Epicor for Service Enterprises to replace manual data consolidation, automate deferred maintenance billing, and support VAT compliance across 41 countries. Results included 25% time savings on renewals, elimination of one full-time project accounting role, and 10-15% faster financial consolidation.

Key takeaways

Automated deferred maintenance billing delivered 25% time savings and sustained renewal cycles

Project accounting efficiencies eliminated one full-time equivalent resource

Global financial consolidation achieved 10-15% time savings with real-time data access

Granular profitability analysis by consultant improved resource utilization decisions

Single integrated database replaced manual multi-database consolidation for 40% European VAT business

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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