McNeil Auto Supply Epicor Eagle MES Implementation Case Study

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McNeil Auto Supply Epicor Eagle MES Implementation Case Study

Case study shows how McNeil Auto Supply upgraded from Epicor Eclipse to Eagle to automate pricing, improve inventory visibility, and reduce manual processes.

Published

June 4, 2026

Read time

3 min read

Source

McNeil Auto Supply, a single-location automotive parts jobber in Cambridge, Ontario, replaced its legacy Epicor Eclipse system with Epicor Eagle. The upgrade automated manufacturer price file imports, eliminated hours of manual data entry, and delivered transaction history analytics for purchasing decisions. Staff gained real-time stock and pricing access, shortening customer response times and freeing management for sales activities. The two-week deployment included on-board training videos and built-in help, with daily end-of-day reports providing full audit trails.

Key takeaways

Automated price updates replaced hours of manual entry with manufacturer file imports in minutes

Transaction history analytics replaced hunch-based forecasting for inventory and purchasing

Real-time stock and pricing visibility reduced stockouts and improved customer fill rates

Two-week deployment with on-board videos enabled staff proficiency within days

Daily audit reports track every price change and transaction for management oversight

Market overview

SCR methodology note

Vendor landscape

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Implementation considerations

Important consideration

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