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MES

McLendon Hardware Implements Mobile Payments with Epicor Payment Exchange

Case study of McLendon Hardware replacing legacy payment processing with Epicor Payment Exchange and Eagle In-Store Gift Cards to support mobile POS and meet EMV requirements.

Published
June 4, 2026
Read time
3 min read
Source

McLendon Hardware, a seven-location hardware retailer, upgraded its payment infrastructure to reduce credit, debit, and gift card processing costs while enabling mobile transactions. The implementation integrated Epicor Payment Exchange with Epicor Eagle Tablet POS and In-Store Gift Card solutions, replacing Protobase terminals and adding EMV-ready devices. Benefits included lower mobile fees, POS address verification, and streamlined PCI compliance across all locations.

Key takeaways

Integrated Epicor Payment Exchange with Eagle Tablet POS to process mobile payments at register rates

Replaced Protobase terminals and added EMV-ready signature capture pads

Deployed Epicor Eagle In-Store Gift Card to reduce per-swipe fees and enable dynamic promotions

Enabled POS address verification for house accounts, deposits, and large orders

Completed full rollout across seven locations in one day with improved PCI questionnaire support

Market overview

SCR methodology note

Vendor landscape

Leaders

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Important consideration